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January 2012, Sports Business
Forbes: Five Steps to Deal with Criticism
“The reality is that every leader, whether chief executive, politician, sports coach, or first-time supervisor, will experience criticism. We must understand that it is inevitable, and we have to learn to deal with it productively rather than let it be harmful,” Christine M. Riordan writes in Forbes.
"Research indicates that maintaining a positive perspective and a lack of cynicism helps you receive and use negative feedback productively. Additionally, introspection and self-reflection enable you to more accurately assess criticism. Self-confidence, drive, openness to experience, and conscientiousness also help. Finally, research indicates that people more readily accept criticism when they feel that how they receive it is fair."
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